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Basic Knowledge & Practical Information on Caring for Family Members

No one thinks about caregiving without a reason. A loved one may suddenly need care, and as a family member or partner, you’ll quickly need a lot of information to respond appropriately and take all the necessary steps. We know this situation very well. If someone close to you needs care, we’d like to use the information in this section of awo lifebalance to support you step by step in mastering the often challenging demands placed on family members who are responsible for providing care. We don’t assume you have any prior knowledge of caregiving.

Rest assured: There are many options for help and support for caregivers in Germany. You won’t be left alone. On the following pages, we’ll provide you with the necessary basic knowledge and tell you what’s important.


Through our comprehensive range of counseling and referral services, we support family caregivers and those affected:

  • Care Counseling: Guidance on Care Levels, Long-Term Care Insurance Benefits, and Legal Issues
  • Organization and Referral: Assistance in finding long-term care facilities, outpatient services, and respite care options
  • Relief Coaching for Family Caregivers: Support for Emotional, Interpersonal, and Social Stressors
  • Support in the Care Setting: Advice on home modifications, assistive devices, and mobility in daily life, as well as managing medical conditions
  • Digital Family Counseling on Caregiving Issues: By Phone or Video—Flexible and Hassle-Free

Please contact our experts directly and confidentially—we’d be happy to assist you!


A Practical Checklist on Long-Term Care —a concise guide to what you need to keep in mind when filing applications, signing contracts, and selecting services.

Understanding and Organizing Care Needs

Long-Term Care Insurance Benefits

Long-Term Care Costs & Financing

How to Balance Caregiving and Work

Relief for Family Caregivers

Finding the Right Type of Care and Living Arrangement

Children with disabilities

Planning, Support, and Saying Goodbye