Service Portal
Here you’ll find everything you need to make your daily life easier: practical support, guidance in specific situations, the information you need to make good decisions, and direct access to our counseling teams and events. You can learn more, browse, or get in touch right away—whichever works best for you. Step by step, you’ll find exactly the services that are important right now.
Direct access to our service portal as a convenient web app on your cell phone—all the information you need with just one click!
Topic Guide
This guide provides an overview of the topics of children and family, caregiving, and life situation coaching.
The content provides an initial overview, highlights key steps, and makes it easier to understand topics that can quickly seem complex in everyday life. Anyone who wants to learn more in advance can read up on the basics, gain a better understanding of the context, and prepare for a consultation. This creates clarity—and makes the next step easier.
Children & Family
Information on child care and balancing family and work. It outlines types of care, financial assistance, and other forms of support that make everyday family life easier.
Care
A concise introduction to the topic of caring for family members. The content provides an overview, explains key steps, and makes it easier to address your own situation step by step.
Life Situation Coaching
Reliable information, practical tips, and helpful guidance for various life situations. The content helps you better understand challenges, find appropriate solutions, and make well-informed decisions.
awo lifebalance Web App – It’s That Easy
iPhone
Important: This only works in the Safari browser.
Step-by-step:
- Open this website: https://awo-lifebalance.de/portal in Safari.
- Tap the Share icon (a square with an upward-pointing arrow) at the bottom of the screen.
- Tap “Addto Home Screen.”
- Check the name of the website and tap “Add” in the upper-right corner.
The web app will then appear on the home screen.
Android
Recommended: Use the Google Chrome browser.
Step-by-step:
- Open this website: https://awo-lifebalance.de/portal in Chrome.
- Open the menu by clicking the three dots in the upper-right corner.
- Click “Add to Home Screen.”
- Check the name of the website and tap “Install.”
The web app will then appear on the home screen.

