The service portal for quick help with everyday tasks
Easy access to our services for your employees—and clear added value for you
Everything You Need to Know in One Place
The service portal brings together all the information employees need in challenging situations.
- All EAP Services at a Glance—Even on the Go
- Content tailored to each company and prominently displayed with your logo
- Quick access: via a one-click link or as a web app
- Direct Support on the Portal: Hotline and Email
- Event calendar featuring all free offerings, such as expert talks, digital networking events, and online activities for children
- Comprehensive information on children, caregiving, life coaching, and household management
- Free access to our magazine, including downloads of white papers and information dossiers
Knowledge that empowers
On the service portal, employees can find a wealth of information that gives them confidence, makes everyday situations easier, and helps them prepare for counseling sessions. Thanks to the well-organized self-research materials on topics related to family, caregiving, and life circumstances, they can take the next step with confidence.
- Practical Articles
- Information on Statutory Benefits
- Guidelines
- Checklists
Reporting: Clarity for Your Business
The reports in the service portal show how employees are using the services offered by awo lifebalance. The analyses are anonymous and provide you with a clear overview of trends and key areas. This gives you a solid foundation for decision-making and helps you see what issues are important to your teams.
- Regular evaluations of service utilization
- Dashboard with anonymized statistics on the use of the service portal
- Trend analyses using KPIs (e.g., usage by topic/time period)
- GDPR-compliant exports for audits and management reviews
