{"id":6949,"date":"2025-08-29T12:54:07","date_gmt":"2025-08-29T10:54:07","guid":{"rendered":"https:\/\/awo-lifebalance.de\/about-us-eap-with-awo-lifebalance\/"},"modified":"2026-07-06T11:56:22","modified_gmt":"2026-07-06T09:56:22","slug":"about-us-eap-with-awo-lifebalance","status":"publish","type":"page","link":"https:\/\/awo-lifebalance.de\/en\/about-us-eap-with-awo-lifebalance\/","title":{"rendered":"About Us \u2013 EAP with awo lifebalance"},"content":{"rendered":"\n
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We help you balance your personal and professional life<\/h1>\n\n\n\n

awo lifebalance GmbH is one of the leading providers of Employee Assistance Programs (EAP) in Germany and was founded as a spin-off from Arbeiterwohlfahrt (AWO).<\/p>\n\n\n\n

We provide professional support in all situations. As a public-interest organization and social entrepreneur, we combine business and social welfare with in-depth expertise and a nationwide network of experienced professionals. Our practical solutions ease the burden on employees and strengthen businesses. We are rethinking EAP in a holistic way. <\/p>\n\n\n\n

Our work creates conditions that make it easier to balance work and personal life\u2014leading to greater satisfaction, better health, and increased motivation. Today, we support over one million employees.<\/p>\n<\/div>\n\n\n\n

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Schedule a consultation<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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An Overview of Our Development<\/h2>\n\n\n\n
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2006: Launch as ElternService AWO <\/strong><\/p>\n\n\n\n

It was born out of the idea of providing parents with much-needed relief by offering supplemental child care, especially during off-peak hours. First client: the German Federal Pension Insurance Fund.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Starting in 2010: The Launch of the EAP<\/strong><\/p>\n\n\n\n

As companies show growing interest in Employee Assistance Programs, ElternService AWO brings to the table the AWO\u2019s strengths: a nationwide network and deep social expertise.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Starting in the mid-2010s: awo lifebalance is launched<\/strong><\/p>\n\n\n\n

The focus on parenting evolves into a focus on life balance: caregiving, household management, and life situation coaching are added to the mix. The new name reflects the goal of bringing happiness, stability, and renewed energy to employees\u2014and helping companies become attractive employers.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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2025: Growth<\/strong><\/p>\n\n\n\n

Over 1 million employees supported and over 400 partner companies throughout Germany<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Vision for the Future<\/strong><\/p>\n\n\n\n

We continue to shape work-life balance and social sustainability\u2014with passion, expertise, and innovation.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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\u201cMental health is an essential part of our well-being\u2014especially in our day-to-day work lives. The EAP services offered by awo lifebalance provide our colleagues with quick, straightforward, and confidential support. Regional collaboration with dedicated points of contact builds trust and makes these easily accessible services particularly valuable.\u201d<\/strong><\/p>\n\n\n\n

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Laura Lipponen<\/p>\n\n\n\n

Well-being Manager – Global Well-being, DEI & SuccessionNTT DATA Business Solutions AG<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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Looking out over Bielefeld: our headquarters in the Eastend Tower<\/h2>\n\n\n\n

awo lifebalance by the Numbers<\/p>\n\n\n\n

Our key figures show how many people already place their trust in us\u2014with positive effects for businesses, employees, and society.<\/p>\n\n\n\n

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1 million <\/h3>\n\n\n\n

employees supported across all industries<\/p>\n<\/div>\n\n\n\n

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100+ <\/h3>\n\n\n\n

Professionals with expertise in consulting, mediation, and coaching<\/p>\n<\/div>\n\n\n\n

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400+<\/h3>\n\n\n\n

Partner Companies in Germany<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Our Mission Statement<\/p>\n\n\n\n

We help people restore balance to their lives.<\/h2>\n\n\n\n

Our vision<\/strong>: A world where support is a given and people can freely realize their potential.<\/p>\n\n\n\n

Our Mission<\/strong>: To support organizations through transformation\u2014from Human Resources to People & Culture. We promote openness, accessibility, diversity, and equality.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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In doing so, we hold ourselves to the following standards:<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Immediately<\/p>\n\n\n\n

We are available 24\/7. We handle every issue directly.<\/p>\n<\/div>\n\n\n\n

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Sustainable<\/p>\n\n\n\n

We help people help themselves. Through information and guidance, we empower people to forge their own paths.<\/p>\n<\/div>\n\n\n\n

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Respectfully<\/p>\n\n\n\n

We take your needs and wishes into account. We treat every request with equal consideration and on a case-by-case basis.<\/p>\n<\/div>\n\n\n\n

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Flexible<\/p>\n\n\n\n

We think outside the box. We tailor the solution to the people.<\/p>\n<\/div>\n\n\n\n

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competent<\/p>\n\n\n\n

We know how to handle any situation. We draw on an extensive network of internal and external experts.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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Our Quality Criteria<\/h2>\n\n\n\n

awo lifebalance is a reliable partner for employers and employees. The goal is to provide solution-oriented guidance with tailored support and clear transparency regarding goals, measures, and processes.<\/p>\n\n\n\n

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Availability & Response Time<\/h3>\n\n\n\n